London Kelley London Kelley

Conversation with Nationally Recognized Expert in Combating ORC

On this episode of Retail’s Most Wanted, we sat down with expert Howard Mergler, who serves as President of the Mid-Atlantic Organized Retail Crime Alliance (MAORCA) and Regional Director of Law Enforcement for the Coalition of Law Enforcement and Retail (CLEAR).

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London Kelley London Kelley

Michigan FORCE Team

On this episode of Retail’s Most Wanted, we sat down with ssistant Attorney General Michael Steckel and Special Agent Steve Temelko from the Michigan FORCE (Fraud and Organized Crime Enforcement) Team for their insights on investigating and prosecuting organized retail crime cases in Michigan, and their innovative approaches to combating sophisticated theft networks that target retailers across the state.

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London Kelley London Kelley

Axon's Evolution in Retail Security Tech

On this episode of Retail’s Most Wanted, we sat down with Matt Holland from Axon to discuss evolutions in retail crime prevention using Axon’s innovative technology.

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Shalise Obray Shalise Obray

A Conversation with the National Retail Federation

On this episode of Retail's Most Wanted, John Matas, president of Blacklight Consulting and former head of investigations at Macy's, shares his expertise on the evolving landscape of organized retail crime (ORC).

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Shalise Obray Shalise Obray

A Conversation with FBI Major Thefts

Episode 33 dives deep into the FBI's approach to combating organized retail crime with a member of their Major Thefts team. The conversation reveals the scale of the problem, with $112 billion in retail shrink reported in 2022, of which a significant portion is attributed to cargo theft. The FBI views these crimes as part of broader organized crime efforts and employs strategies such as building partnerships with local law enforcement and retailers, and focusing on dismantling entire criminal networks.

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Shalise Obray Shalise Obray

Cybersecurity Challenges in Retail

In this episode of Retail's Most Wanted, we dive deep into the world of cybersecurity challenges facing the retail industry. Sam Sabin at Axios sheds light on why, amidst the AI buzz, cybersecurity experts are taking a measured approach - focusing on proven threats like ransomware while carefully exploring AI's potential benefits in the fight against retail crime.

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Shalise Obray Shalise Obray

Securing Retail: The Role of Information Sharing in Cybersecurity

As cyber threats evolve, retailers need to stay ahead. RH-ISAC facilitates crucial information sharing among its 270 member companies to combat emerging risks. Suzie Squier, President of the Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC), discusses the evolution of cybersecurity threats in retail and the importance of collaborative defense.

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Shalise Obray Shalise Obray

Organized Retail Crime: A Growing Threat to Supply Chains

Jonathan Gold, VP of supply chain and customs policy at the National Retail Federation, highlights the complexity and scale of ORC in this episode. ORC now encompasses cargo theft, gift card fraud, and other illegal activities to obtain goods for profit. Criminal networks have developed their own sophisticated supply chains for stealing and distributing goods. Impact extends beyond retailers to employees, consumers, communities, and the national economy and will require cooperation from retailers, law enforcement, and policymakers to combat effectively.

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Shalise Obray Shalise Obray

Arizona AG Mayes cracks down on ORC

In this episode of Retail's Most Wanted, Arizona Attorney General Kris Mayes sheds light on the growing issue of organized retail crime and her team's efforts to combat it. With a background in law and public service, Attorney General Mayes brings valuable experience to addressing the complex challenges of retail theft and consumer protection in Arizona.

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Shalise Obray Shalise Obray

Breaking down the INFORM Act

In the ongoing battle against organized retail crime (ORC), retailers and policymakers are continuously exploring innovative ways to curb criminal activity and protect businesses. One such initiative is the INFORM Act, a significant piece of legislation aimed at making it harder for criminals to profit from stolen goods through online marketplaces. In this episode of Retail's Most Wanted, legal expert Paul Singer discusses the role of the INFORM Act and how it is shaping the fight against ORC.

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Shalise Obray Shalise Obray

Harnessing technology to combat ORC

Mike Shore of Axon discusses the intersection of technology and security in combating organized retail crime. For security leaders and retailers looking to stay ahead of the curve, the message is clear: embrace technology, foster collaboration, and commit to creating safer, more transparent environments.

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Shalise Obray Shalise Obray

The evolution of robbery investigations

On the latest episode of Retail’s Most Wanted, Ismael Moreno and Marc Tirheimer from the California Robbery Investigators Association (CRIA) delve into the evolving battle against organized retail crime. From shifting crime trends to the power of public-private collaboration, they share how networking and ongoing education are keeping investigators one step ahead.

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Shalise Obray Shalise Obray

Understanding the mindset and tactics of ORC

In this episode, Cory Lowe, director of research at the Loss Prevention Research Council (LPRC), delves into the complexities of organized retail crime (ORC) and provides valuable insights into the mindset and tactics of criminal groups. Understanding the diverse motivations and methods of ORC is crucial for developing effective prevention strategies.

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Shalise Obray Shalise Obray

Enhancing security with facial recognition

In this episode, Dan Merkle, chairman and CEO of FaceFirst, discusses the evolution of facial recognition technology and its application in the retail industry, emphasizing the importance of distinguishing between the technology and its use cases.

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