A Conversation with FBI Major Thefts

The big picture

The FBI views organized retail crime as part of broader organized crime efforts, and focuses on dismantling entire criminal organizations.

By the numbers

  • $112 billion in retail shrink reported in 2022

  • 37% of that ($41.4 billion) is from outside theft

  • 58% of outside theft ($24 billion) is cargo theft

Key challenges

Key challenges include international criminal groups engaging in "crime tourism", cyber-enabled fraud in cargo theft, and criminals exploiting jurisdictional boundaries.

FBI strategies

FBI strategies involve building partnerships with local law enforcement and retailers, focusing on the most egregious offenders, and leveraging international law enforcement relationships.

Success story

A recent case in Dallas led to 101 indictments, significantly reducing cell phone store robberies in the area.

Bottom line

While organized retail crime remains a significant challenge, the FBI's thorough approach aims for long-lasting impact through comprehensive investigations and dismantling of criminal networks.

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The Perfect Storm: How Digital Fraud and Decriminalization Are Reshaping Retail Crime

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Cybersecurity Challenges in Retail