Cybersecurity Challenges in Retail

One big thing

Ransomware remains the top cybersecurity threat for retailers, despite the hype around AI.

Why it matters

Cybersecurity attacks have real-world impacts on consumers, from hospital diversions to school closures, yet many struggle to prioritize protection.

Go deeper

• CSOs across sectors face similar challenges, with threat actors constantly evolving tactics

• Quantifying cybersecurity risks is difficult, especially for small and medium-sized businesses

• Gift card scams highlight the overlap between cyber and physical retail crime

• AI is being cautiously explored to help prioritize threats and detect malicious files

The bottom line

While AI generates buzz, cybersecurity experts are taking a measured approach, focusing on proven threats like ransomware while exploring AI's potential benefits.