2024 Top 10 Lessons Learned Countdown
The big picture:
Organized retail crime has evolved into a sophisticated criminal enterprise that threatens not just retailers but entire communities. This year-end episode reveals the top 10 insights from 2024 that show how the problem - and solutions - are more complex than many realize.
Why it matters:
These lessons demonstrate that ORC isn't just about shoplifting - it's connected to broader issues like community safety, drug trafficking, and homelessness. The response requires coordination between retailers, law enforcement, and policymakers at all levels.
Key takeaways:
Small businesses are particularly vulnerable, losing up to 15% of merchandise
Criminal organizations operate like businesses, with sophisticated warehousing and distribution
Federal response is ramping up through new legislation and dedicated resources
What's next:
The FBI's focus on dismantling entire criminal organizations, rather than just individual cases, suggests a longer-term strategy to combat ORC is taking shape. Meanwhile, states like Georgia and California are implementing new approaches to address both symptoms and root causes.
